FAQs / Contact

DELIVERY (Singapore only)

  • Orders made before 2pm will be delivered via Ninja Van in 1-3 business days (Mon to Sat, excl PHs). Ninja Van delivers over 90% of parcels in 1 business day but this could stretch to 3 business days during busy periods like major sales events and holidays.
  • Delivery is free for orders >$59 or $2.90 otherwise.
  • All parcels are fully covered against loss in transit.
  • We can only ship within Singapore.

    PAYMENT

    • We accept Credit/Debit Cards, Apple Pay, and Google Pay.

    WARRANTY

    • All items are covered by official manufacturer warranties in Singapore.
    • We are unable to accept change-of-mind returns so as to keep items factory untampered.

    OTHER INFORMATION

    • Magnify.sg is a webstore of Urbantoolhaus Pte Ltd, a Singapore registered company and GeBIZ government trading partner (UEN 201716558H).
      CONTACT US (Please refer to the above first)