FAQs / Contact

Official and exclusive distributor of Carson Optical in Singapore. Magnify.sg is a webstore of Urbantoolhaus Pte Ltd (UEN 201716558H).

DELIVERY (Singapore only)

  • Orders made before 12pm will be sent on the same business day to arrive in 1-3 business days via NinjaVan (*business days are Mon to Sat, excl PHs).  NinjaVan delivers the majority of parcels in 1 business day but this can stretch out to 3 business days during busy periods, especially around major online sales events.
  • Delivery is free for orders over $99 or $3.90 otherwise.
  • All parcels are fully covered against loss in transit.
  • We can only ship within Singapore.
  • Our warehouse is unable to facilitate viewings or pickups.

    PAYMENT

    • We accept PayNow, PayPal, Credit/Debit Cards, Apple Pay, and Google Pay.

    WARRANTY

    • All items are covered by official manufacturer warranty policies.
    • We are unable to accept change-of-mind returns so as to keep items factory untampered.

    OTHER INFORMATION

    • Magnify.sg is a webstore of Urbantoolhaus Pte Ltd, a Singapore registered company and GeBIZ government trading partner (UEN 201716558H).
    • Official and exclusive distributor of Carson Optical in Singapore. 
      CONTACT US (Please refer to the above first)